Support
We're here to help.
Have a question, feature suggestion, found a bug, or just need a hand getting set up? Send us an email and we'll try to help!
support@fireflymac.ggSystem Requirements
What you'll need to run Firefly and capture your League of Legends games.
| macOS Version | macOS 15+, we will support all Apple supported macOS versions from 15 onwards. macOS 15 support will end November 2028 |
|---|---|
| Processor | Apple Silicon M1+ recommended, we compile for Intel but do no testing against it. Intel support will end when the last macOS version to support it goes EOL |
| Memory | 8GB |
| Storage | Minimum 5GB free disk space plus room for recordings, the recorder will not run if there is less than 5GB available on the targeted volume even when using Firefly Cloud as your storage as recordings are cached to disk as they are processed and uploaded |
| Internet | Firefly macOS Application: No internet requirements. Firefly Cloud: 15Mbps Download 10Mbps Upload Firefly Cloud as Primary Storage: 50Mbps Download 50Mbps Upload recommended |